Privacy Policy

Last updated: October 2026

This policy describes how Referbin Heating & Air ("we", "us") gathers, uses and shares information. It applies when you visit referbin.property, call the phone number shown on this website, or send in a form. It is a general template. It is not legal advice.

What Information We Gather

Some details come straight from you. If you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically while you browse. These can include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this website may be tracked. Some calls may be recorded for quality and billing purposes.

How Your Information Is Used

We use what we collect to:

• Match you with an independent HVAC provider that serves your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Measure how people use this website and our phone lines
• Make the website and the service better
• Follow the law and prevent fraud or misuse

Who Receives Your Information

Referbin Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. They use it to contact you about your request. Each of them is a separate business with its own privacy practices.

We may also share data with companies that help run this website and our phone systems. Examples are hosting, analytics and call-tracking vendors. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Some laws treat sharing data with marketing partners as a "sale" or "share." Where those laws apply to you, you may be able to opt out.

Cookies and Site Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@referbin.property. Before acting, we may need to confirm who you are.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is completely secure. We keep information only as long as the purposes above require, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Policy Updates

We may revise this policy from time to time. The date at the top tells you when it last changed.

Contact

Have a question about this policy? Email contact@referbin.property.